We understand that sometimes life happens, and you cannot make your original appointment. In cases of family or personal emergency, there is no charge for last minute changes. Cancellations made in advance of two days are not charged.
Changes in your requested treatment cannot always be accommodated without advanced notice, though sometimes they can, so you are welcome to ask. We will do our best to refine your requests whenever possible. We take a credit card at the time of bookings, usually charging a $20 per person fee, which we expect to retain for last minute cancellations not due to emergencies.